Cover page: ISO Strategy for Services - Case study #1 - International SOS (ISO/TS 13131, Telehealth services)

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International SOS provides remote medical assistance to millions of clients around the world. It uses the ISO/TS 13131 guidelines for the delivery of telehealth services to ensure consistent, quality remote medical assistance while safeguarding a clientʼs private data. The skyʼs the limit in this new medical niche. Read this case study to find out more about ISO service standards in action.

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