ISO/AWI TS 19384
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ISO/AWI TS 19384
85846

Status : Under development

Abstract

This document specifies the guidelines to apply ISO 23592, including principles, models, and specific application methods to achieve service excellence by using digital approaches. This document applies to organizations having or planning to have digital service management systems.

General information

  •  : Under development
    : New project registered in TC/SC work programme [20.00]
  •  : 1
  • ISO/TC 312
  • RSS updates

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